Troubleshooting and Solutions for Communication Charging Stations.

The troubleshooting and solutions for communication charging stations can be summarized as follows:

1、 Charging station cannot start or has no response
1. Check the power supply: Ensure that the charging station power supply is connected, the air switch in the distribution box is not tripped, and use a multimeter to measure whether the input voltage is normal.

2. Check the charging station indicator light: If the red light is constantly on or flashing, it may be an internal fault and after-sales service should be contacted; If the green light is not on, check if the power or communication line is normal.

3. Confirm the status of the emergency button: Some charging stations are equipped with an emergency stop button. After confirming whether it has been accidentally touched, reset it.

2、 Charging gun cannot be inserted or removed
1. Check the vehicle charging port: Clean any foreign objects or damaged parts to ensure that the charging gun matches the vehicle model.
2. Unlock the charging gun: For the charging gun that needs to be unlocked, unlock it through the APP/card swiping or vehicle center console operation; If the machine gets stuck, you can try gently shaking the charging gun and slowly pulling it out.

3、 Interruption during charging
1. Check for overload or overheating protection: Ensure that the cooling port of the charging station is not blocked and the ambient temperature is moderate.
2. Observe power grid fluctuations or power outages: Wait for the power grid to recover before continuing charging.
3. Check the BMS protection of the vehicle: Check the dashboard prompts to determine if charging has been terminated due to abnormal temperature or voltage.

4、 Abnormal screen display or black screen
1. Restart the charging station: Long press the power button to try restarting and check if the screen cable is loose.
2. Contact the operator: If the system failure persists, contact the operator to remotely restart or upgrade the system firmware.

5、 Leakage alarm or trip
1. Stop using immediately: Check if the gun wires and sockets are damaged or if there is water ingress, and ensure safety before use.

In addition, for the daily use of communication charging stations, regular maintenance and safety reminders should be paid attention to, such as cleaning the surface dust and debris of the charging station, avoiding use in damp and flammable environments, and not disassembling the high-voltage components inside the charging station by oneself. If encountering an unsolvable fault, the charging station model, number, description of the fault phenomenon, and other information should be provided to contact after-sales personnel for handling. Hot Keywords: